Frequently Asked Questions

The Butler:
Monday to Tuesday | 4pm – late. Kitchen closes at 9pm.
Wednesday to Sunday | 12pm – late

Juanita’s Bar:
Thursday – Friday | 5pm – 10pm
Saturday | 12pm – 10pm
Sunday | 12pm – 6pm

Head to our Make A Booking Page to book a table for up to 12 guests.

For larger groups or exclusive events, please head to our Groups & Events page to find out more and make an enquiry.

We can currently take bookings for groups of up to 16 people.

Bookings are recommended while dining with us. If you’re in the area and wish to drop by, please check in at the host desk upon arrival, and we’ll do our best to accommodate you.

If you are unable to make your booking, please contact us via phone 02 9376 1870 or email book@butlersydney.com.au as soon as you know.

If your plans change, please let us know at least 24 hours in advance. In the event of a no-show, a reduction in numbers, or a late cancellation, a fee of $50 per person will apply.

Yes, The Butler is the perfect location to play host to your social or corporate event, whether intimate or lavish, we encourage creativity and provide flexibility in our space. We have 3 event spaces, available to hire throughout the week. The full venue is also available to hire for up to 150 people cocktail style. Head to our Groups & Events page to view our spaces, menus and to make an enquiry.

We can cater for most special dietary requests, such as vegetarian and food allergies, however, some limitations apply. Please view our menu to see our Gluten Free, Dairy Free, Vegetarian and Vegan options.

Let our team know any food allergies or dietary requirements you may have & we will endeavour to accommodate for you the best we can!

Please note that whilst all reasonable efforts are taken to accommodate dietary needs, we cannot guarantee that our food will be allergen free. 

Yes, we have vegan and vegetarian options on our menu. These will be marked with a (V) or (VEGAN). Some dishes will also be able to be altered to make them vegan. Please ask our friendly staff when placing your order.

Our menus include several raw elements, sauces and garnishes, and are thus best enjoyed when fresh.

We currently do not offer takeaway or delivery for our menu.

While we do not provide highchairs in the venue, we do have a few banquette tables which are more suited for younger children.

Wheelchair access is available to Juanita’s Bar at street level, however, our main dining room and terrace are not wheelchair accessible due to stairs in our heritage building. To view the street-level access and Juanita’s Bar, please select Floor 2 on our Virtual Tour here >

As much as we love all friendly pooches, we do not allow dogs in our restaurant or on the terrace.

If you have a birthday, anniversary or engagement present to give, or you’d just like to gift something special to make someone smile – purchase a Butler online gift voucher and we’ll send it directly via email to the recipient to enjoy. 

Click here to make a purchase. 

How can I provide feedback?

We always want to hear about our guests’ experiences, whether it’s a compliment, a suggestion, or feedback about something we could have done better. If you had a positive experience, then we would really appreciate if you left us a review on Facebook or Google. We also place a high value on customer feedback and appreciate your honesty. If you have anything constructive that you feel might benefit our business, please do not hesitate to send through your thoughts directly to our manager at book@butlersydney.com.au. We always strive to improve our operation and genuinely value all your comments.

We love hearing from passionate bartenders, managers, floor staff, hosts and chefs that would like to join our family. Read all about Applejack Life and view current available positions at Applejack Careers here.